Veelgestelde vragen
Help & answers
Frequently asked questions
Can't find what you're looking for? Contact us at info@plantphysiologyhealth.com — we usually respond within one business day.
01
Liposomal technology
6 questionsA liposome is a tiny protective sphere — about a thousand times smaller than the width of a human hair — built from the same type of fat that forms your cell membranes. We enclose the active ingredient inside this sphere. This protects it through your stomach and digestive system, and delivers it directly into your cells. The result: significantly more of the active ingredient reaches your bloodstream compared to a standard tablet or capsule. Read the full explanation on our What is liposomal? page.
Yes. Phospholipids — the building material of liposomes — are naturally occurring molecules found in every cell membrane and in everyday foods like eggs and sunflower seeds. Liposomal drug delivery has been used in pharmaceutical medicine for over 40 years with an excellent safety record. All PPH products are manufactured in an FSSC 22000 certified facility in the Netherlands and independently tested per batch.
Every PPH production batch is independently verified by TEM analysis — a technique that produces actual images of the particles in our product, confirming the presence of genuine double-layered liposomal spheres. We publish these images and technical data for every batch on our lab analyses page.
Liquid liposomal products oxidise over time, which degrades the liposomal structure and requires chemical preservatives. PPH uses Advanced Dry Liposomal Technology: liposomes preserved in a dry powder matrix inside a plant-based capsule. No oxidation, no preservatives, 36-month shelf life without refrigeration.
No. Heat above approximately 40 degrees Celsius can begin to compromise the phospholipid structure. Always take liposomal capsules with water at room temperature or cold.
This depends on the supplement and your current levels. Iron: ferritin typically begins rising within 4–6 weeks. CoQ10/energy: many people notice changes within 2–4 weeks. GABA + Ashwagandha: most users notice improved sleep within 1–2 weeks; ashwagandha's cortisol-lowering effect builds over 4–8 weeks. A blood test after 8–12 weeks is the most reliable way to confirm progress for iron and vitamin D.
02
Products
4 questionsYes. All PPH capsules use HPMC — a plant-based capsule shell, not gelatine. For all products except one, our phospholipid source is sunflower lecithin — not soy and not animal-derived. The single exception is Liposomal CoQ10, which uses soy lecithin; this is clearly stated in its allergen information. If you have a soy allergy, please check the allergen panel on each product page. All products are GMO-free.
All PPH products have a shelf life of 36 months from the production date. Store in a cool, dry place below 30°C. No refrigeration required.
All PPH products are manufactured in the Netherlands by a certified manufacturer. The facility is FSSC 22000 certified, independently audited by Kiwa Nederland B.V.
Some ingredients — including ashwagandha and berberine — are not recommended during pregnancy. If you are pregnant or breastfeeding, please consult your midwife or GP before using any PPH product.
03
Ordering & payment
2 questionsWe accept iDEAL, Mastercard, Visa, Klarna, and PayPal.
If your order has not yet been dispatched, please contact us immediately at info@plantphysiologyhealth.com. Once dispatched, we are unable to modify the order but you can return it under our return policy.
04
Shipping
3 questionsShipping is free for orders over €60. For orders below €60, a shipping fee applies. See our shipping page for the full overview.
Orders placed before 22:00 are dispatched the same day. Standard delivery: Netherlands 1–2 business days, Belgium 2–3 days, Germany 2–4 days, rest of Europe 3–7 days.
Contact us at info@plantphysiologyhealth.com within 14 days. We will investigate and send a replacement or issue a refund.
05
Returns
2 questionsWe offer a 30-day money-back guarantee. Return unopened products within 30 days for a full refund. Opened products cannot be returned for hygiene reasons unless defective. Full details on our returns page.
Once we receive and inspect the returned product, we will process your refund within 5–7 business days to the original payment method.
06
Subscription
2 questionsA subscription delivers your chosen products automatically at a regular interval (30, 60, or 90 days). Subscribers receive a discount and can cancel or pause at any time.
Yes. Log in to your PPH account and go to 'Subscriptions'. Changes made before your next scheduled dispatch apply to the next order. No cancellation fees.
07
Guarantee & trust
3 questionsWe offer a 30-day money-back guarantee on all PPH products. If you are not satisfied for any reason, contact us within 30 days and we will refund your purchase in full.
All batch-specific Certificates of Analysis, TEM images, and test results are publicly available on our lab analyses page. Enter the batch number from your packaging to find your specific results.
Email: info@plantphysiologyhealth.com — response within 1 business day. Or use our contact form.
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PPH products are food supplements. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. All health claims comply with EU Regulation 1924/2006. Last updated: June 2026 | Plant Physiology Health